KYOCERA Document Solutions Acquires a North America’s Leading Provider of Business Process Solutions

Japan, August 3, 2017 – KYOCERA Document Solutions, Inc., one of the world’s leading document solutions companies, today announced that it has acquired all shares in DataBank, North America based ECM¹ and Document BPO² provider.

DataBank, headquartered in King of Prussia, Pennsylvania with 12 other offices and imaging centers across North America, is a system integrator that designs, deploys, and manages tailored, fully integrated business process solutions to clients across a range of data-intensive industries. Databank’s customer base includes companies in the medical, financial, insurance, education, government, and energy related industries, among others. DataBank has a proven track record of success delivering ECM-driven technology and service solutions.

In combining KYOCERA’s MFP and printer technology with DataBank’s ECM and document BPO business, KYOCERA will activate a new business model that will strengthen its offerings and services in the North America market to current customers and new customers alike.

With the acquisition of DataBank, KYOCERA will build on its expertise as a Total Document Solutions provider and accelerate the ability to be a highly valued, integrated solutions provider that meaningfully contributes to its customers’ business growth and success.
¹ ECM is an abbreviation of Enterprise Content Management, and refers to a company’s data integration, efficient management, and workflow automation solutions.
² Document BPO is an abbreviation of Business Process Outsourcing. In this context BPO refers to the process converting paper documents to electronic data, data integration, management, and process design, by using captured images and ECM systems.

KYOCERA acquired DataBank

Databank Profile

Name DataBank IMX, LLC
Established 1991
Locations Headquarters King of Prussia, Pennsylvania Offices and Imaging centers: 12 cities
Operation ECM, Document BPO
Employees 619(as of July 2017)